Sign in to ARCHER

ARCHER is used by migration services providers and their clients. Choose what applies to you.

Clients: the ARCHER Client App

The sign-in page first asks for your provider’s agency code or web address. If you have your provider’s own sign-in link (it looks like yourprovider.teamarcher.com.au and is in the email they sent you), you can use that link instead.

In the app: search for ARCHER Client App, or choose your store:

When the app asks for your Agency Domain, enter the first part of your provider’s sign-in address (for yourprovider.teamarcher.com.au, enter yourprovider).

The app’s first screen is called “Register your device”. It links the app to your existing account; it does not create a new account.

Signing in for the first time?

Use the email address your advisor has on file for you.
If you used the old portal or the old app, try the same password first. If it does not work, choose Forgot password? on the sign-in page to set a new one.
ARCHER emails you a 6-digit code. Enter it to finish signing in. On your own device you can tick Remember this browser for 90 days.
If you see a message that your access has been suspended, if no reset code arrives after Forgot password?, or if you have never had a password, ask your migration services provider to send you your login details. ARCHER then emails you how to sign in, with a link to set a password if you need one.

Please do not register a new account. Your migration services provider has already set up your account, and a new registration has to be checked by their staff before you can use it.

Staff of migration services providers

Used the old portal or the old ARCHER MOBILE APP?

Both have been retired. Please delete the old app from your phone and use the ARCHER Client App instead. If you are not sure how to sign in, ask your migration services provider.

Need help?

Clients: please contact your migration services provider.

Migration services providers: email ARCHER support at helpdesk@teamarcher.com.au.